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Product Status

SecureAnywhere® Protection for Windows® & Apple® Computers Operational
Mobile Protection Operational
Webroot Management Consoles Operational
DNS Protection Operational
Security Awareness Training Operational
BrightCloud Threat Intelligence Platform Operational
Unity API Operational
Pillr Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Brightcloud Threat Intelligence - Scheduled RTAP/GetPhishScore API Maintenance.
Completed - The scheduled maintenance has been completed.
Nov 14, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 20:00 UTC
Scheduled - We will be undergoing scheduled maintenance for GetPhishScore API during this window.
Nov 13, 21:13 UTC
Nov 13, 2024

No incidents reported.

Nov 12, 2024
Unity API Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Nov 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:00 UTC
Scheduled - We will be deploying a scheduled upgrade to our Load Balancer Security Policy (as previously communicated via email).
Nov 11, 16:06 UTC
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Planned Maintenance - Webroot Management Console
Completed - The scheduled maintenance has been completed.
Nov 7, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 09:00 UTC
Scheduled - On Thursday 7th November 9:00am UTC, Webroot will begin performing planned maintenance. The maintenance window is scheduled to last for 3 hours. During this period, console access may be unavailable.

All other Webroot services will be working as normal, including scanning and protecting your devices. We apologize for any inconvenience caused by this planned maintenance window
Nov 5, 12:16 UTC
Planned Maintenance - Webroot Management Console
Completed - The scheduled maintenance has been completed.
Nov 7, 09:43 UTC
Scheduled - On Wednesday 13th November 9:00am UTC, Webroot will begin performing planned maintenance. The maintenance window is scheduled to last for 3 hours. During this period, console access may be unavailable.

All other Webroot services will be working as normal, including scanning and protecting your devices. We apologize for any inconvenience caused by this planned maintenance window
Nov 7, 09:41 UTC
Nov 6, 2024
Management Console - Product enablement issue
Resolved - This incident has been resolved.
Nov 6, 08:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 14:33 UTC
Investigating - We are investigating an issue that is delaying the enablement of DNS Security & Security Awareness Training on a site.
Nov 5, 14:11 UTC
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