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Product Status

SecureAnywhere® Protection for Windows® & Apple® Computers Operational
Mobile Protection Operational
Webroot Management Consoles Operational
DNS Protection Operational
Security Awareness Training Operational
BrightCloud Threat Intelligence Platform Operational
Unity API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Tuesday 23rd April at 6:00 a.m. UTC, Webroot will commence an Upgrade to the Webroot Management Console. The maintenance window is scheduled to last up to 4 hours. During this period, console access will be unavailable. All other Webroot services will be working as normal, including scanning and protecting your devices. We apologize for any inconvenience caused by this essential maintenance window.
Posted on Mar 28, 2024 - 09:11 UTC
Past Incidents
Apr 18, 2024

No incidents reported today.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Completed - The scheduled maintenance has been completed.
Apr 16, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 09:00 UTC
Scheduled - Emergency Maintenance needs to be performed on 16th April 2024 at 9:00am UTC. Expected downtimes is up to 1 hour.
Apr 15, 12:39 UTC
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024
Completed - The scheduled maintenance has been completed.
Apr 10, 17:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 14:00 UTC
Scheduled - We will be undergoing Scheduled maintenance during this time.
Apr 8, 18:31 UTC
Completed - The scheduled maintenance has been completed.
Apr 10, 17:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 15:15 UTC
Scheduled - Access is not working for some customers in Oregon, and we are looking into this issue.
Apr 10, 15:14 UTC
Completed - The scheduled maintenance has been completed.
Apr 10, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 16:00 UTC
Scheduled - We will be undergoing Scheduled maintenance during this time.
Apr 8, 18:31 UTC
Apr 9, 2024
Apr 8, 2024
Completed - The scheduled maintenance has been completed.
Apr 8, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 16:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 8, 14:33 UTC
Completed - The scheduled maintenance has been completed.
Apr 8, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 16:30 UTC
Scheduled - I wanted to bring to your attention an important update regarding our deployment process for the upcoming release of BCTI Core 247.

In our continuous efforts to streamline our deployment procedures, We will be conducting a test deployment of BCTI Core 246 (the current version) today, Monday 04/08/2024. This test is crucial to ensure that our newly developed deployment system is fully capable of handling the release of BCTI Core 247 as planned.

Rest assured, we do not anticipate any impact on customers during this process.

Please find below deployment schedule for your reference:

April 8th: Sydney (14:30 UTC to 16:30 UTC) & Tokyo (16:00 UTC to 21:00 UTC)
April 9th: Mumbai (18:00 UTC to 23:00 UTC) & Ireland (22:30 UTC to 4:00 UTC)
April 10th: Oregon (6:00 UTC to 10:30 UTC) & Virginia (16:00 UTC to 21:00 UTC)

Apr 8, 14:39 UTC
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.