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Product Status

SecureAnywhere® Protection for Windows® & Apple® Computers   Operational
SecureAnywhere® Mobile Protection   Operational
Webroot Management Consoles   Operational
SecureAnywhere® DNS Protection   Operational
Security Awareness Training   Operational
Webroot Threat Intelligence Platform   Operational
Unity API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 16, 2018

No incidents reported today.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018
IAD Region: degraded performance
Resolved - This incident has been resolved.
Oct 13, 20:14 UTC
Investigating - The SecureAnywhere® DNS Protection is currently experiencing degraded performance. Customers may notice slower than usual DNS resolution times in the IAD region. We are investigating the issue and will have an update or resolution ASAP.
Oct 13, 14:07 UTC
SecuredAnywhere DNS Protection Maintenance - Virginia Region
Completed - The scheduled maintenance has been completed.
Oct 13, 01:08 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 13, 00:48 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 13, 00:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 00:00 UTC
Scheduled - SecuredAnywhere DNS Protection Virginia region will be undergoing maintenance. All traffic will be diverted to the nearest region.
Oct 12, 22:57 UTC
Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018
SecureAnywhere SecureDNS Protection EU Region is currently experiencing degraded performance. We are currently working to resolve this issue.
Resolved - This incident has been resolved.
Oct 9, 02:10 UTC
Update - We are continuing to work on a fix for this issue.
Oct 9, 02:09 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 8, 23:01 UTC
Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

Oct 4, 2018

No incidents reported.

Oct 3, 2018
SecureAnywhere SecureDNS Protection US East Region - is Experiencing Degraded Performance
Resolved - Performance gain have been observed after been successfully deploying latest patch.
Oct 3, 22:55 UTC
Update - We are continuing to work on a fix for this issue.
Oct 1, 17:32 UTC
Identified - SecureAnywhere SecureDNS Protection US East Region is currently experiencing degraded performance. We are currently working to resolve this issue.
Oct 1, 17:32 UTC
Oct 2, 2018

No incidents reported.

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