Degraded performance| BCTI API urlthreatinsight methods
Update - We are continuing to investigate this issue.
Mar 28, 2023 - 15:38 UTC
Investigating - BrightCloud Threat Intelligence (BCTI) API method /urlthreatinsight/geturlcrawlinfo is experiencing an outage. Our team is investigating and working on a speedy resolution.
Mar 28, 2023 - 07:22 UTC
BCTI Service Maintenance
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 24, 2023 - 16:56 UTC
Update - BrightCloud CDB & Threat investigator is undergoing maintenance, Engineers are working to restore service. Queries to CDB may return null output during this window.
Mar 24, 2023 - 16:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 2023 - 16:37 UTC
Update - We will be undergoing scheduled maintenance during this time.
Update - We will be undergoing scheduled maintenance during this time.
Scheduled - BCTI API's CDB method is currently undergoing scheduled maintenance and may not be available at this time. As a result, the Threat Investigator website may also be affected by this maintenance.

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Mobile Protection Operational
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BrightCloud Threat Intelligence Platform Degraded Performance
Unity API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 29, 2023

No incidents reported today.

Mar 28, 2023
Planned Upgrade - Webroot Management Console
Completed - The scheduled maintenance has been completed.
Mar 28, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 05:00 UTC
Scheduled - On Tuesday 28th March at 5:00 a.m. UTC, Webroot will commence an Upgrade to the Webroot Management Console. The maintenance window is scheduled to last up to 6 hours. During this period, console access will be unavailable.

All other Webroot services will be working as normal, including scanning and protecting your devices. We apologize for any inconvenience caused by this essential maintenance window.
Mar 20, 14:34 UTC
Partial Outage | BCTI API urlthreatinsight methods
Resolved - This incident has been resolved.
Mar 28, 02:21 UTC
Investigating - BrightCloud Threat Intelligence (BCTI) API method /urlthreatinsight/geturlcrawlinfo is experiencing an outage. Our team is investigating and working on a speedy resolution.
Mar 27, 23:41 UTC
Mar 27, 2023
Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

Unresolved incident: BCTI Service Maintenance.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023
Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

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