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SecureAnywhere® Protection for Windows® & Apple® Computers Operational
Mobile Protection Operational
Webroot Management Consoles Operational
DNS Protection Operational
Security Awareness Training Operational
Webroot Threat Intelligence Platform Operational
Unity API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 18, 2019

No incidents reported today.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019
Webroot DNS Protection | US East | Degraded performance
Resolved - Webroot would like to update you on reported outage issue experienced in North America East on April 12, 2019. Our operations team saw alerts starting at 2:45PM MT and engaged the provider to mitigate the issue. As of 3:05PM MT the issue is resolved, and operations are returning to normal.
Apr 12, 21:09 UTC
Investigating - Reported outage issue experienced in North America East on April 12, 2019. Our operations team saw alerts starting at 2:45PM MT and have engaged the provider to mitigate the issue. Requests are automatically routed to other regions for redundancy, and users may experience increased latency as a result. Operations is continuing to monitor and will update as the situation changes.
Apr 12, 20:56 UTC
Apr 11, 2019

No incidents reported.

Apr 10, 2019
Webroot DNS Protection | US East | Degraded performance
Resolved - This incident has been resolved.
Apr 10, 17:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 16:43 UTC
Investigating - We are currently investigating the issue. Customers might experience slight latency.
Apr 10, 15:43 UTC
Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.

Apr 5, 2019

No incidents reported.

Apr 4, 2019
Webroot SecureAnywhere DNSP-Protection - Partial Outage for All IP/Network Based Policy
Resolved - This incident has been resolved.
Apr 4, 18:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 2, 15:43 UTC
Update - We are continuing to investigate this issue.
Mar 27, 02:36 UTC
Investigating - We are currently investigating this issue.
Mar 26, 23:40 UTC
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