All Systems Operational

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Product Status

SecureAnywhere® Protection for Windows® & Apple® Computers Operational
Mobile Protection Operational
Webroot Management Consoles Operational
DNS Protection Operational
Security Awareness Training Operational
BrightCloud Threat Intelligence Platform Operational
Unity API Operational
Pillr Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Unity Notifications API Infrastructure Upgrade Oct 23, 2024 08:00-09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 22, 2024 - 10:47 UTC
Scheduled - Webroot will be performing a planned upgrade during this period to the Notifications API.
The maintenance period is scheduled for one hour only.
During this time there may be interruptions to the Unity Notifications service.
All other Unity calls will be functioning as normal.
Oct 22, 2024 - 10:46 UTC
Past Incidents
Oct 22, 2024
Planned Maintenance - Webroot Management Console
Completed - The scheduled maintenance has been completed.
Oct 22, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 07:00 UTC
Scheduled - On Tuesday 22nd October at 7:00am UTC, Webroot will begin performing planned maintenance. The maintenance window is scheduled to last for 3 hours. During this period, console access will be unavailable.

All other Webroot services will be working as normal, including scanning and protecting your devices. We apologize for any inconvenience caused by this planned maintenance window
Oct 15, 15:19 UTC
RTAP APIs have been impacted by the database upgrade.
Resolved - This incident has been resolved.
Oct 22, 06:09 UTC
Update - Issue resolved after we restored database from snapshot.
Oct 22, 06:09 UTC
Update - Issue resolved after we restored database from snapshot.
Oct 22, 06:08 UTC
Update - Issue resolved after we restored database from snapshot.
Oct 22, 06:07 UTC
Update - Issue resolved after we restored database from snapshot.
Oct 22, 06:07 UTC
Update - We are continuing to investigate this issue.
Oct 21, 21:14 UTC
Investigating - We are actively working to resolve the issue as quickly as possible.
Oct 21, 18:04 UTC
Oct 21, 2024
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024
DNS reporting issues- degraded performancce
Resolved - This incident has been resolved.
Oct 16, 16:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 16:09 UTC
Planned Maintenance - Webroot Management Console
Completed - The scheduled maintenance has been completed.
Oct 16, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 09:00 UTC
Scheduled - On Wednesday 16th October 9:00am UTC, Webroot will begin performing planned maintenance. The maintenance window is scheduled to last for 1 hours. During this period, console access may be unavailable.

All other Webroot services will be working as normal, including scanning and protecting your devices. We apologize for any inconvenience caused by this planned maintenance window
Oct 9, 12:45 UTC
Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

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