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SecureAnywhere® Protection for Windows® & Apple® Computers   Operational
SecureAnywhere® Mobile Protection   Operational
Webroot Management Consoles   Operational
SecureAnywhere® DNS Protection   Operational
Security Awareness Training   Operational
BrightCloud® Threat Intelligence   Operational
Unity API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 19, 2018
SecureAnywhere DNS Protection Latency in Hong Kong, Seattle, and Dallas Regions
Resolved - DDoS attack has subsided. Traffic is now routed back to Hong Kong, Seattle, and Dallas regions
Jun 19, 17:34 UTC
Investigating - We are current experience high traffic resembling a denial of service attack. Traffic in impacted regions, Hong Kong, Seattle, and Dallas have been re-directed to nearest available regions. Users may experience slight increase in latency.
Jun 19, 16:23 UTC
Jun 18, 2018
Degraded Performance SecureAnywhere® DNS Protection, Amsterdam
Resolved - This incident has been resolved.
Jun 18, 15:14 UTC
Update - The issue has been resolved and Amsterdam is performing as expected. Please contact customer support if you require further information.
Jun 18, 09:54 UTC
Update - We are continuing to investigate this issue.
Jun 18, 09:50 UTC
Investigating - SecureAnywhere® DNS Protection is currently experiencing decreased performance in Amsterdam. We are investigating the issue and working on a speedy resolution. Thank you for your patience.
Jun 18, 09:11 UTC
Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018
SecureAnywhere DNS-P Service Degraded Hong Kong Region
Resolved - DDoS attack has subsided. Anycast traffic has been restored Hong Kong region.
Jun 9, 00:47 UTC
Update - We are continuing to investigate this issue.
Jun 9, 00:44 UTC
Update - We are continuing to investigate this issue.
Jun 9, 00:36 UTC
Investigating - SecureAnywhere DNS-P Hong Kong region is currently experiencing disruptive traffic resembling DDoS attack. Traffic is being re-routed to the nearest region. User may experience increased latency during this time.
Jun 8, 23:55 UTC
Jun 7, 2018

No incidents reported.

Jun 6, 2018

No incidents reported.

Jun 5, 2018

No incidents reported.

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