All Systems Operational

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Product Status

SecureAnywhere® Protection for Windows® & Apple® Computers Operational
Mobile Protection Operational
Webroot Management Consoles Operational
DNS Protection Operational
Security Awareness Training Operational
BrightCloud Threat Intelligence Platform Operational
Unity API Operational
Pillr Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 12, 2025

No incidents reported today.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Completed - The scheduled maintenance has been completed.
Jun 10, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 09:30 UTC
Scheduled - On Tuesday 10th June at 9:30am UTC, Webroot will begin performing planned maintenance. The maintenance window is scheduled to last for 1 hour. During this period, console access will be unavailable.

All other Webroot services will be working as normal, including scanning and protecting your devices. We apologize for any inconvenience caused by this planned maintenance window

Jun 10, 05:37 UTC
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Resolved - DNS policies should now be operating normally. We apologize for any inconvenience caused by this issue and have enhanced our reporting to monitor interruptions in policy API data flow.
Jun 6, 16:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 5, 16:30 UTC
Identified - The team uncovered a malformed data error in our publishing API that has affected the API's ability to update devices with policy configurations. Upon removal of the malformed data, the publishing API continued normal operation and has since processed a backlog of policy updates.
Jun 5, 13:58 UTC
Update - We are continuing to investigate this issue.
Jun 4, 16:21 UTC
Investigating - We're currently investigating why some devices are not functioning according to custom and default DNS Protection policies.
Jun 4, 15:30 UTC
Jun 5, 2025
Jun 4, 2025
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.