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SecureAnywhere® Protection for Windows® & Apple® Computers Operational
Mobile Protection Operational
Webroot Management Consoles Operational
DNS Protection Operational
Security Awareness Training Operational
BrightCloud Threat Intelligence Platform Operational
Unity API Operational
Pillr Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 19, 2025

No incidents reported today.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
BCTI API is experiencing issues
Resolved - At 10:21 AM EST, the us-west-2 region experienced an incident characterized by an increase in 5xx errors. This issue was resolved at 12:04 PM EST.
Apr 16, 18:54 UTC
Investigating - We are currently investigating an issue affecting the BCTI API. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available.
Apr 16, 14:41 UTC
Degraded mail delivery to domains hosted on google platform
Resolved - This incident has been resolved.
Apr 16, 16:27 UTC
Identified - The issue has been identified as affecting only mail delivered by SAT to domains hosted on the google platform. All other mail from SAT remains fully operational. A fix is being implemented.
Apr 8, 15:57 UTC
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025
Management Console - Degraded Performance
Resolved - This incident has been resolved.
Apr 11, 13:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 05:08 UTC
Update - We are continue to work on the issue, we'll provide further updates as we have them.
Apr 9, 18:59 UTC
Investigating - We are currently investigating this issue.
Apr 8, 17:58 UTC
Apr 10, 2025
Apr 9, 2025
Planned Upgrade - Webroot Management Console
Completed - The scheduled maintenance has been completed.
Apr 9, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 06:00 UTC
Scheduled - On Wednesday 9th April at 6:00 a.m. UTC, Webroot will commence an upgrade to the Webroot Management Console. The maintenance window is scheduled to last up to 4 hours. During this period, console access will be unavailable. All other Webroot services will be working as normal, including scanning and protecting your devices. We apologize for any inconvenience caused by this essential maintenance window.
Apr 2, 05:23 UTC
Apr 8, 2025
Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

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