All Systems Operational

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Product Status

SecureAnywhere® Protection for Windows® & Apple® Computers Operational
Mobile Protection Operational
Webroot Management Consoles Operational
DNS Protection Operational
Security Awareness Training Operational
BrightCloud Threat Intelligence Platform Operational
Unity API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 15, 2024

No incidents reported today.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Completed - The scheduled maintenance has been completed.
Jul 12, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 13:00 UTC
Scheduled - We will be undergoing scheduled maintenance in Ireland, Oregon and Virginia regions
Jul 11, 01:50 UTC
Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 13:00 UTC
Scheduled - We will be undergoing scheduled maintenance in Sydney, Mumbai and Tokyo Regions.
Jul 11, 01:48 UTC
Resolved - This incident has been resolved.
Jul 11, 19:49 UTC
Investigating - We are facing a temporary outage with /file/getinfo api in all regions.
Jul 11, 18:10 UTC
Resolved - This incident has been resolved.
Jul 11, 12:49 UTC
Investigating - Database updates and RTUs are not being published. Due to unforeseen back-end system issues, we stopped the data update generator. We will update you ASAP.
Jul 1, 22:23 UTC
Jul 10, 2024
Resolved - This incident has been resolved.
Jul 10, 13:08 UTC
Investigating - The ip/getinfo endpoint is not working for the Ireland and Mumbai regions.
Jul 9, 17:42 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 13:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 21:48 UTC
Scheduled - Brightcloud Threat Intelligence - No Database and RTU updates will be available from 07.09.24 9:30 am ET through 07.10.24 1 am ET.
Jul 8, 21:46 UTC
Jul 9, 2024
Resolved - This incident has been resolved.
Jul 9, 04:07 UTC
Investigating - Due to disk space issues in the localdb servers, the daily build failed. No database or RTU updates will be available from 07.08.24, 6:15 PM EST to 8:00 PM EST.
Jul 8, 22:19 UTC
Jul 8, 2024
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024
Completed - The scheduled maintenance has been completed.
Jul 4, 20:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 13:27 UTC
Scheduled - BCTI API Server is being updated; No Service Disruption is Expected
Jul 4, 13:26 UTC
Jul 3, 2024

No incidents reported.

Jul 2, 2024

No incidents reported.

Jul 1, 2024