Technical Support

Support Ticketing via Email

Incident Report for Webroot External Product Status Page

Resolved

This incident has been resolved.

Posted Jan 31, 2024 - 11:56 UTC

Identified

The issue has been identified and we are testing a fix internally. A further update will be posted once we plan on making the change to production.

Posted Jan 19, 2024 - 13:49 UTC

Investigating

We are aware of an issue that is preventing updates to tickets via email, please use the Management Console to update or create any tickets.

We will update this incident once we have more information.

Posted Dec 29, 2023 - 16:50 UTC

This incident affected: Webroot Management Consoles.