Major Outage - Webroot Management Consoles (GSM) & UNITY API

Incident Report for Webroot External Product Status Page

Resolved

This incident has been resolved.
Posted Jan 24, 2020 - 15:33 UTC

Update

We have resumed our normal service. We apologize for any inconvenience caused.
Posted Jan 24, 2020 - 15:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 24, 2020 - 13:42 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 24, 2020 - 13:13 UTC

Update

We are continuing to investigate this issue.
Posted Jan 24, 2020 - 12:42 UTC

Investigating

Webroot Management Consoles (GSM) & UNITY API is currently experiencing a major outage. We are investigating the issue and working on a speedy resolution. Thank you for your patience.
Posted Jan 24, 2020 - 12:04 UTC
This incident affected: Webroot Management Consoles and Unity API.
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