Get email notifications whenever Webroot External Product Status Page creates, updates or resolves an incident.
Get text message notifications whenever Webroot External Product Status Page creates or resolves an incident.
Get webhook notifications whenever Webroot External Product Status Page creates an incident, updates an incident, resolves an incident or changes a component status.
Teams have discovered a 2.5X spike in connections to the platform that supplies file threat, agent version, URL data, and more from the cloud and have adjusted resources to handle the increased volume of connections. Performance appears stable, however, we will continue to monitor status.
Posted Dec 02, 2024 - 19:14 UTC
Investigating
We are currently investigating and remediating system performance issues linked to client agents.
Posted Dec 02, 2024 - 14:00 UTC
This incident affected: SecureAnywhere® Protection for Windows® & Apple® Computers.