Webroot DNS Protection | US East | Degraded performance

Incident Report for Webroot External Product Status Page

Resolved

This incident has been resolved.
Posted Apr 03, 2019 - 17:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 03, 2019 - 17:53 UTC

Identified

We have identified the issue and implemented a work around. You may notice a slight increase in latency while your DNS requests are routed to other regions.
Posted Apr 03, 2019 - 16:05 UTC

Investigating

We are experiencing an issue with one of our data centers in US East. Traffic will automatically be rerouted.
Posted Apr 03, 2019 - 14:42 UTC
This incident affected: DNS Protection.
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