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DNS policies should now be operating normally. We apologize for any inconvenience caused by this issue and have enhanced our reporting to monitor interruptions in policy API data flow.
Posted Jun 06, 2025 - 16:12 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 05, 2025 - 16:30 UTC
Identified
The team uncovered a malformed data error in our publishing API that has affected the API's ability to update devices with policy configurations. Upon removal of the malformed data, the publishing API continued normal operation and has since processed a backlog of policy updates.
Posted Jun 05, 2025 - 13:58 UTC
Update
We are continuing to investigate this issue.
Posted Jun 04, 2025 - 16:21 UTC
Investigating
We're currently investigating why some devices are not functioning according to custom and default DNS Protection policies.